Last updated: June 22, 2026
1. Introduction and Acceptance
These Terms of Service ("Terms") govern your access to and use of the website at stonegatesystems.co and the services provided by Stonegate Systems LLC, a Utah limited liability company ("Stonegate Systems," "we," "us," or "our"). By accessing our website, submitting an inquiry, booking a call, or engaging us for services, you agree to these Terms. If you do not agree, do not use our website or services.
If you enter into a separate signed services agreement or statement of work ("SOW") with us, that agreement governs the specifics of your engagement. In the event of a conflict between these Terms and a signed services agreement or SOW, the signed services agreement or SOW prevails for the matters it addresses.
2. What We Do
Stonegate Systems provides done-for-you website development and compliance-operations support — including a monthly compliance-monitoring subscription — for research-use-only ("RUO") peptide product brands. Our services include building, configuring, and maintaining websites and operational systems for our clients.
We do not sell, manufacture, ship, store, or otherwise handle any product. We do not act as a merchant of record for our clients' products, and we do not take possession of or fulfill any goods. Our role is limited to building and maintaining websites and systems and providing the related services described in your engagement.
3. Client Responsibilities
As a condition of using our services, you agree that:
- You will use our website and services only for lawful purposes and in compliance with all applicable laws, regulations, and third-party terms;
- The information you provide to us is accurate, current, and complete, and you will keep it updated;
- You are solely responsible for your own products, formulations, labeling, packaging, claims, marketing, and regulatory compliance. You make all final decisions about what you sell, how you describe and label it, and how you market it;
- You hold all rights, licenses, and permissions necessary for any content, trademarks, images, or materials you provide to us, and that our use of them as directed will not infringe the rights of any third party;
- You will not use our services to engage in fraudulent, deceptive, or illegal activity, and you will not attempt to interfere with, disrupt, or gain unauthorized access to our systems.
We may provide recommendations, templates, monitoring, and compliance-oriented support, but such input is advisory. Responsibility for the content of your website, the legality of your products, and your compliance with applicable law remains with you.
4. No Guarantee of Third-Party Outcomes
We provide risk-reduction services. We do not provide guarantees of outcomes that are controlled by third parties. Specifically, and without limitation:
- We do not guarantee that any payment processor, bank, card network, financial institution, platform, hosting provider, registrar, or regulator will approve, maintain, or refrain from limiting, holding, freezing, reversing, suspending, or terminating any account, application, transaction, or funds;
- We do not guarantee any particular level of website uptime, availability, search ranking, traffic, revenue, conversion, or business result;
- We do not guarantee that a website, account, or business will never experience a hold, chargeback, dispute, takedown, deplatforming, or other adverse action by a third party.
Such decisions and actions rest with the relevant third parties and are outside our control. Our services are designed to reduce risk and improve your position, not to eliminate risk or assure any specific result.
5. Payments, Deposits, and Subscriptions
Fees, scope, and timing are set out in your proposal, invoice, or SOW. Payments are processed through Stripe. By providing payment information, you authorize us and Stripe to charge the applicable amounts. Unless stated otherwise:
- One-time builds. A deposit of fifty percent (50%) of the project fee is due to begin work, with the balance due on delivery. Deposits are non-refundable once work has begun.
- Monthly monitoring subscription. Our compliance-monitoring subscription is mandatory in connection with a build and is billed in advance on a recurring monthly basis. It automatically renews month-to-month until cancelled. You may cancel as provided in your engagement or by contacting us; cancellation takes effect at the end of the then-current billing period, and fees already paid for the current period are not refunded. We do not provide prorated refunds for partial periods.
- Optional one-offs and add-ons. We may offer optional paid services, such as a compliance audit or strategy call, and a priority add-on. These are charged as quoted and are non-refundable once the work has been performed or the service has been provided.
Fees are exclusive of any taxes, which are your responsibility. We may suspend services for non-payment. We may update our fees on a prospective basis; changes to recurring subscription pricing will be communicated before they take effect, and your continued use after the change constitutes acceptance.
6. Intellectual Property
Upon your full payment of all amounts due for a project, you own the website we deliver to you, including the custom content, copy, and design produced specifically for you as part of that deliverable. Until full payment is received, all deliverables remain our property.
We retain all rights, title, and interest in our own reusable engine, frameworks, code libraries, tooling, templates, configurations, processes, and know-how, including any improvements to them ("Stonegate Tooling"). To the extent any Stonegate Tooling is incorporated into your delivered website, we grant you a non-exclusive, perpetual, worldwide license to use it as part of and for the operation of that website. Nothing in these Terms transfers ownership of the Stonegate Tooling to you, and you may not separately extract, resell, sublicense, or redistribute it apart from your website.
Our name, logo, website, and content are our property and may not be used without our permission. You grant us a limited license to use the materials you provide for the purpose of delivering the services, and you grant us permission to reference your brand and display non-confidential work as part of our portfolio unless we agree otherwise in writing.
7. Disclaimer of Warranties
Our website and services are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or usage of trade. We do not warrant that our website or services will be uninterrupted, error-free, secure, or free of harmful components, or that any result will be achieved. Any reliance on our services or materials is at your own risk.
8. Limitation of Liability
To the fullest extent permitted by law, in no event will Stonegate Systems or its members, managers, employees, contractors, or agents be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, or data; for any chargebacks, frozen, held, or reversed funds; or for any actions taken by a payment processor, bank, card network, platform, registrar, or regulator, even if we have been advised of the possibility of such damages.
Our total aggregate liability arising out of or relating to these Terms and the services, for all claims combined, will not exceed the total amounts you actually paid to us in the three (3) months immediately preceding the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you; in that case, our liability is limited to the maximum extent permitted by law.
9. Indemnification
You agree to defend, indemnify, and hold harmless Stonegate Systems and its members, managers, employees, contractors, and agents from and against any claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your products, formulations, labeling, packaging, claims, marketing, or sales; (b) your use of our website or services; (c) the content, materials, or instructions you provide to us; (d) your violation of these Terms or any applicable law; or (e) your infringement or misappropriation of any third-party right.
10. Third-Party Services
Our services rely on third-party providers, including Stripe (payments), Railway (hosting), Cloudflare (DNS and email), and Google (forms and email). Your use of those services may be subject to their own terms and policies, and their performance and availability are outside our control. We are not responsible for the acts, omissions, outages, decisions, or terms of any third-party provider.
11. Governing Law and Venue
These Terms are governed by the laws of the State of Utah, without regard to its conflict-of-laws principles. You agree that any dispute arising out of or relating to these Terms or the services will be brought exclusively in the state or federal courts located in Utah, and you consent to the personal jurisdiction and venue of those courts.
12. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Material changes may be communicated through our website or by other appropriate means. Your continued use of our website or services after an update takes effect constitutes acceptance of the revised Terms.
13. Contact Us
If you have questions about these Terms, contact us at [email protected].